Shipping policy

Shipping

Standard shipping: $8.95
Rural shipping: $9.95

Your order will be processed within 2 working days.

Delivery to North Island locations usually takes 1-2 business days and to South Island locations 1-3 business days. Rural addresses may take an additional 1-2 days.

Sunday Afternoons NZ is closed on all weekends, New Zealand public holidays and the days between Christmas and New Year. No orders are processed on these days. If there are any additional closure dates not listed here, they will be displayed in the announcement bar at the top of our website.

Our delivery timeframes and guarantees are conservative estimates based on the dates provided by our courier partners and are accurate 99% of the time. However, unforeseen events beyond our control may occasionally cause delays.

If you have any questions about the location of your order, please email us at admin@sundayafternoons.co.nz


Returns & Exchanges

Need to return or exchange that hat? No problem! We’ll gladly accept returns or exchanges within 30 days of the original purchase date. All we ask is that you send the items back to us in the original packaging and in the same condition as when you received them. Please note that the customer is responsible for paying shipping and handling costs.

To make a return or exchange:

  • Products must be in the same condition as when you received them.
  • Items must be unworn, unwashed, and with the original tags attached or included.
  • Please do not fold or crease hat brims.
  • Return product in the same box or one of similar size.
  • Please do not try to ship a hat in an envelope.

Send a copy of the invoice that was emailed to you when you ordered as well as the Sunday Afternoons Return Authorisation Form found here. If you don’t have a copy of your invoice, then just send back the form, but it MUST have your order number included.

Send returns to: Sunday Afternoons – RETURNS, 89 Austin Street, Onekawa, Napier.

Please note: returns MUST be sent via courier. Due to a change in NZ Post processes, any returns sent to our address via their standard tracked service will be returned to sender. Upgrading to a courier service is required.

Clearance items cannot be returned unless faulty.