Shipping and Returns
Shipping
Standard shipping: $8.95
Rural shipping: $9.95
Your order will be processed within 2 working days.
Delivery to North Island locations usually takes 1-2 business days and to South Island locations 1-3 business days. Rural addresses may take an additional 1-2 days.
Sunday Afternoons NZ is closed on all weekends, New Zealand public holidays and the days between Christmas and New Year. No orders are processed on these days.
If you have any questions about the location of your order, please email us at admin@sundayafternoons.co.nz
Returns & Exchanges
Need to return or exchange that hat? No problem! We’ll gladly accept returns or exchanges within 30 days of the original purchase date. All we ask is that you send the items back to us in the original packaging and in the same condition as when you received them. Please note that the customer is responsible for paying shipping and handling costs.
To make a return or exchange:
- Products must be in the same condition as when you received them.
- Items must be unworn, unwashed, and with the original tags attached or included.
- Please do not fold or crease hat brims.
- Return product in the same box or one of similar size.
- Please do not try to ship a hat in an envelope.
Send a copy of the invoice that was emailed to you when you ordered as well as the Sunday Afternoons Return Authorisation Form found here. If you don’t have a copy of your invoice, then just send back the form, but it MUST have your order number included.
Send returns to: Sunday Afternoons – RETURNS, 89 Austin Street, Onekawa, Napier.
Please note: we highly recommend sending returns via courier. In the case of NZ Post this means you will need to upgrade from their standard tracked post service to courier. If you do choose to send via post, please expect a delay in the processing of your return of up to 2 weeks.
Clearance items cannot be returned unless faulty.